Skills-based, or pro bono, volunteering is when employees apply their professional expertise (legal, marketing, finance, IT) to help nonprofits, typically delivering higher value than general volunteering.
Programs track hours and, ideally, the outcomes delivered, contributing to both employee engagement (ESRS S1) and community impact (ESRS S3) reporting.
Skills-based volunteering is when employees contribute their professional expertise, such as legal advice, design, marketing or IT, to a nonprofit, rather than general labour. It applies what people are trained to do to problems a nonprofit cannot easily solve alone.
Skills-based volunteering concerns the nature of the contribution: professional expertise rather than general help. Team volunteering concerns the format: people volunteering together as a group. The two are independent, a skills-based project can be done solo or as a team.
Because it typically delivers far more value per hour than general volunteering. A lawyer's pro bono advice or a developer's work can be worth many times unskilled labour to a nonprofit, addressing needs it could not otherwise afford.
Because matching the right expertise to the right need, and valuing the contribution, is harder than counting hours of general help. Tracking who did what, and its professional value, is what lets a company evidence the real worth of skills-based work.
The newest terms we've added, the words teams managing grants, sponsorship, and CSR come across most often.
Board service is a form of skills-based volunteering in which an employee joins a nonprofit's board or committee, contributing governance, strategy or financial oversight expertise.
It is among the highest-value contributions an employee can make, and capturing it in a volunteering program ensures this expert time is recognised alongside hands-on activities.
Volunteer recognition is how a company acknowledges and celebrates employees who give their time, from internal thanks and awards to volunteer grants tied to the hours they contribute.
Consistent recognition, supported by accurate participation data, sustains motivation and signals that volunteering is genuinely valued rather than merely permitted.
Volunteer engagement rate is the share of employees who take part in a volunteering program over a given period, the headline indicator of how well participation has spread across the workforce.
Tracked alongside hours and repeat participation, it shows whether a program is growing, where uptake is strong, and which teams or locations need more support.
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