How Capital Power streamlines community investment across 28 facilities
Capital Power
Capital Power is a Canadian power generation company operating across 28 facilities throughout North America. Managing community investment, sponsorship, and grant programmes across such a geographically distributed operation — each with local stakeholder relationships and community needs — required a comprehensive, reliable tool that could scale across all sites. Streamlining its processes with Optimy has helped Capital Power improve productivity across the board and cut application processing time by half.
country: Canada (+ North America) | facilities: 28 sites | key result: 50% faster processing
28 facilities — and no unified way to manage community investment at scale
With operations spread across 28 facilities, Capital Power needed more than a simple form tool — they needed a comprehensive platform that could centralize requests, manage the full application lifecycle, and provide consistent reporting across all sites simultaneously.
- 28 facilities across North America, each with community investment needs and stakeholders
- Application processing time too long — slowing down the team's ability to support communities
- Lack of a comprehensive, reliable CSR tool to manage the full lifecycle end-to-end
- Need for consistent reporting on community impact across all sites and regions
A scalable, comprehensive platform that cut processing time in half
Capital Power deployed Optimy as their central community investment management platform across all 28 facilities. The result was a dramatic improvement in productivity — with application processing time reduced by 50% — and a team that can now focus their energy on partnerships in local communities.
- Centralized multi-site application management: All community investment requests from 28 facilities managed in one platform — with full visibility and consistent processes across all sites.
- 50% faster application processing: Streamlined workflows and automated steps cut the time needed to process each community investment application by half.
- Productivity gains across all facilities: Optimy streamlined processes improved operational efficiency across every Capital Power site — enabling the team to manage more projects with the same resources.
- Community focus restored: With administrative time reduced, the team can direct their energy and attention to meaningful partnerships with local communities near each facility.
Half the processing time — and a team fully focused on community
Capital Power's community investment team now operates with significantly greater efficiency across all 28 facilities. The reduction in processing time freed the team to invest more of their time with community partners — delivering more impact with the same headcount.
28 facilities
All managed through a single Optimy platform
50% Less processing time
Application review time cut in half across all sites
Higher productivity
Improved board — more projects managed with same team
More community time
Freed from admin to focus on local partnerships
We went from 7 to 3 minutes per application! With such an increase in efficiency, the team can now focus their time and energy with our partners in local communities.
Community Specialist — Capital Power
Capital Power cut application processing time by 50% across 28 facilities — giving the community investment team more time for the partnerships that matter most.
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